Terms of Service

Please read these terms before using our services

Last Updated: October 11, 2025

1. Acceptance of Terms

By accessing or using Haus Lumier's services, including our website, AI chat assistant, reservation system, and dining facilities, you agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use our services.

2. Reservations

Cancellation Policy: Reservations must be cancelled at least 24 hours in advance

No-Show Fee: Parties of 6 or more may be subject to a $50 per person no-show fee

Late Arrivals: We hold reservations for 15 minutes past the booking time

Table Time Limits: During peak hours, tables are reserved for 2 hours

Changes: We reserve the right to modify or cancel reservations due to unforeseen circumstances

3. AI Chat Assistant

Guidance Only: Information provided by our AI assistant is for general guidance

Allergen Verification: Always verify critical allergen information with our staff

No Liability: We are not liable for decisions made based solely on AI recommendations

Data Collection: Chat conversations may be logged for quality improvement

Availability: AI service availability is not guaranteed and may be discontinued

4. Food Service & Allergens

Allergen Disclosure: Guests must inform staff of all allergies before ordering

Cross-Contamination: We cannot guarantee complete allergen-free preparation

Menu Changes: Items and prices subject to change without notice

Dietary Requests: We accommodate most dietary restrictions but cannot guarantee all requests

Food Safety: All food is prepared following health and safety regulations

5. Payment & Pricing

Payment Methods: We accept major credit cards and cash

Gratuity: A 20% service charge may be added for parties of 6 or more

Pricing Accuracy: Prices shown online may differ from in-restaurant prices

Billing Disputes: Must be reported within 30 days of charge

6. Guest Conduct

Dress Code: Smart casual attire required; management reserves right of admission

Behavior: Disruptive or inappropriate behavior may result in removal

Photography: Personal photography permitted; commercial use requires permission

Minors: Minors must be accompanied by an adult

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Haus Lumier and protected by copyright laws.

You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Haus Lumier shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Our total liability shall not exceed the amount paid for your meal or service.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date.

Continued use of our services after changes constitutes acceptance of the revised terms.

Questions About Our Terms?

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